The product can be exchanged for another within the legal term, provided that it is not damaged and used, and the return costs are borne by the buyer.
The customer may or may not state the reasons for the exchange. When returning goods, it is mandatory to return them in a correct and unused condition and in the original, undamaged packaging.
The exchange must be made within the legal term of 14 days from the day of receipt of the shipment.
In the event of a deviation from the specified specification or a defect, we undertake to replace the product with a correct one, and all costs are borne by the www.avangardia.rs store. The warranty is not valid in the case of a defect caused as a result of improper use.
In the case of exchanging the product for another size, the seller is obliged to make the exchange if that product is in stock. If the purchased product for which a replacement is requested is not in stock, the seller is obliged to replace the product with another product at the customer's request, with a possible surcharge or refund of the difference in price. In the event that there is no possibility of replacement, the seller is obliged to return the money to the buyer, and the return costs are borne by the buyer.
For valid complaints, the seller www.avangardia.rs bears all transport costs.
