Frequently asked Questions

You can change your e-mail address after logging in to the site in the "My Account" option. You can also send the information to our email and we will correct it for you.

You can change your data when you log in to our site with your username and password and access the "My Profile" page. In this place, you can also change other personal data, view your orders, their statuses, and your favorite products.

In case the item is not correct, please contact us by e-mail as soon as possible. Before doing so, inspect the contents of the package in detail and check whether there are signs of physical damage caused by inadequate transportation or some other defect. All items sold through our online sales are new, in original packaging and subject to the warranty indicated in the description and features of the item. We will replace such items or issue a refund depending on your decision. If the damage was caused by inadequate handling that is contrary to the rules stated in the product instructions, our store bears no responsibility and is not obliged to replace or compensate the item.