Contact us by calling the contact phone number +381600800850 or send us an email to the address: porudzbine@avangardia.rs with your account number/shipping note, your personal ID number / JMBG (optional), the dinar current account number and the name of the bank where you have the specified account.
When you provide the necessary data, documentation will be created that will be forwarded to you with the refund procedure to the email address you left when creating the order.
Refunds are made exclusively in the above-mentioned manner, by payment to a dinar current account, and it is not possible to send money by courier in cash.
In the case of returning goods or refunding funds to a customer who previously paid with one of the payment cards, partially or in full, and regardless of the reason for the return, K...G...Fashion d.o.o. is obliged to make the refund exclusively via VISA, EC/MC and Maestro payment methods. This means that the bank will refund the funds to the card user's account at the seller's request.
You cannot send the ordered article to the addresses listed on the shipping invoice without prior contact and agreement with the operators of the online store, which is listed above.
Any such package will be returned to the sender at the sender's expense.
